At Principle Property Management, our vision is to create a better everyday life to our clients through providing timely and accurate information to assist in the ongoing decision making process, and by providing innovative and cost effective solutions.
To efficiently and effectively manage your homes while providing exceptional customer service. We pledge that when you place your trust in us to do what’s best for your home and your community, we are guided by your needs and objectives in everything we do.
Our goal is to listen to our clients, understand their needs and enhance the value of every property and the lifestyle of every resident under our care.
Established in Toronto, Ontario, Principle Property Management provides hands-on style property management services to condominium corporations.
Principle Property Management recognizes that each condominium is unique. Our ability to assess those unique attributes, and to provide you hands-on personalized property management services which addresses your condominium's specialized needs, regardless of the building size is what sets us apart.
We also believe in consistent quality before quantity. Honesty, as well as integrity. Working hard, not hardly working. Word of mouth is key in our industry, and we will go to great lengths to ensure your satisfaction.
Since our company's inception our team of professionals has been responsible for the improvement of standards in the buildings they manage, reducing maintenance fees and dramatically improving owner satisfaction and experience along the way.
Principle Property Management's approach to property management is a reflection our team's vision that there has to be a better way of doing things. Our team of dedicated property management professionals has developed, through years of practical and academic experience, unique ways of improving the condominium buildings in which they work on a daily basis. We realize that only the highest levels of service are acceptable when dealing with our clients' homes.
We believe that effective management is a partnership comprised of the Board, the Residents and the Management team. Our ethos is rooted in mutual respect and based on indivisible honesty, integrity and probity.
But don’t take our word for it! Below you will find some customer testimonials and case studies.
Condominium management is an incredibly dynamic and complicated undertaking. It requires not only the knowledge of building systems, but a team of experienced professionals who have the interpersonal skills required to provide a seamless management experience.
Each property that PPM manages, whether they are strictly property management, facilities management or condo property management, deserves special care and attention. That’s why we’re proud to match our clients with teams of mangers, assistants and accountants assembled with the right people with the right expertise and experience that is the right fit for your property and its unique needs.
“Over the last year and half PPM has demonstrated a commitment and competence in managing all aspects of our building that it is bringing about a transformation in our finances, the management of projects and staff, the satisfaction of our residents and the level of confidence of the Board of Directors. Many residents have noted that the change of management means that their requests for service are met with promptly and courteously. As President, I note that this courtesy applies even with that minority of the residents who are particularly demanding and require a certain firmness and clarity of response. PPM is also working to develop general communication with the residents through use of the website, email and posters, as well as being available for face to face meetings at short notice.”
“Not just lip service! PPM’s positive impact was felt by our community immediately through their next-level communications. PPM promptly started communicating with residents and set up Condo Control Central (CCC) as a platform where everyone could communicate easily. Part of what makes this system work (we had implemented it years before PPM arrived and abandoned it due to lack of use) was that PPM made valuable features available such as amenity and elevator bookings, service requests, and added the ability for residents to contact the Board. The most valuable feature though is that PPM responds to our residents promptly and courteously, whether through CCC, by phone, or by email, and they follow through on what they say they are going to do.”
“They are really nice people! PPM are an absolute delight to work with. They are a small but mighty team who work collaboratively, and are proactive, productive, responsive, efficient, thoughtful, knowledgeable, experienced, respectful, well-connected, trustworthy, professional, and positive! I recommend PPM without hesitation. They do their job impeccably and we feel incredibly fortunate to have them as our property management company.”
“I have dealt with PPM in my capacity as resident and as a Board member since March, 2015. I have found PPM to be responsive, attentive and provide our residents with exceptional customer service. All requests are responded to in a timely manner, and residents are treated with the respect they (may or may not always) deserve. I have personally observed difficult conflicts being handled with great professionalism and resolved to everyone’s satisfaction. Our building’s operations have been running more efficiently than they ever were prior to retaining PPM. In fact, PPM often receives glowing thank-you emails from residents commenting how our property has improved in both its aesthetics and its overall systems.”
“Nothing got lost in the shuffle! Our transition was complex, but PPM went far above and beyond to ensure a seamless turnover for the Board and all residents. Our transition comprised a long list of unfinished / unattended to items by the outgoing property management company, and a replacement of not only property management, but superintendent, cleaner, and one board member. In the two months before PPM officially started, they not only led the standard transition activities, but they also led the procurement process for new superintendent and cleaning services, and assisted with onboarding the new Board member! The transition process highlighted gaps that we didn’t even know we had, such as missing or outdated policies, missing keys, and a badly outdated Enterphone list, to name a few. PPM were not only quick to inform the Board of the gaps, but equally quick to fix all of them!”
“I can confidently, and without hesitation, recommend PPM as a highly capable, solid, and reliable organization that we consider ourselves very fortunate to have as our property management company.”
“We’re scoring goals! With our corporation running so smoothly now, the Board is able to spend more time focusing on short- and long-term goals that add value to the community. PPM helps us dream big and small, while ensuring that the plans are fiscally responsible. For example, they have helped us realize a more enjoyable rooftop garden space through the purchase of high-quality furniture, and are breathing new life into our security goals through a customized, state of the art security system that has everything that we were missing.”
“PPM’s willingness to go above and beyond their occupational duties was evident recently during a catastrophic lobby flood at Midnight caused by a latent deficiency to our heat pump distribution system. PPM worked tirelessly for almost 36 hours without sleep to ensure our critical building systems (such as elevators serving our 34-story tower) were operational and contractors were in place to restore the property. This highly stressful and atypical situation was handled in a calm, efficient, and timely manner that I find remarkable considering the significant—and at times hazardous—challenges that PPM faced.”
“Since PPM has been with us, our financials have also improved. In one year’s time, we have gone from an operating deficit of more than $60,000 to a surplus of close to $60,000. PPM is able to strike the right balance between fiscal stewardship and obtaining the highest quality service from our contractors. Their accounting team has proven itself to be highly capable as well.”
“Having owned several condominiums in downtown Toronto, I have known all my property managers. I wanted to know what kind of care they place in my property and my home. Our Property Manager is a star among them and he is respected, highly valued, and greatly appreciated. I am very fortunate to have such a fine man to work on my behalf. It is my pleasure to endorse him most highly.”
We are always looking for valuable team members who can make a difference and are pleased to accept unsolicited resumes. Submit your resume for one of the following positions for consideration of joining our diverse team.
Principle Property Management is proud to offer the following education and development offerings to all our employees:
In addition to our education and development assistance program, we also proudly provide all our employees with:
Please note that employment with our company is conditional upon the provision of a police background check clearance letter, and said letter is a mandatory requirement before the commencement of employment.
Please send your resume and cover letter to firstname.lastname@example.org.
We’d love to hear from our clients and prospective clients about what you need help understanding. Drop us a note and we’ll be happy to help!